Terms & Conditions

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Terms & Conditions


By placing an order through this website, you agree to the terms and conditions set for the below. Please read through these terms carefully before placing your order and print a copy for future reference. Please also read our Privacy Policy found on the website, regarding personal information provided by you.

Health Disclaimer

Any statements on this site or any materials or supplements distributed or sold by has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a history of heart conditions we suggest consulting with a physician before using any of our products. The results on all products are not typical and not everyone will experience these results.

Shipping

All products are shipped out of California. The standard ground mail service is shipped via United States Postal Service First Class Mail. Packages will arrive within 3-5 business days. Please be advised that shipments are not sent out on Saturdays, Sundays, or any holidays. Any Order made after 10am(PST) will be shipped Monday Morning. We do not guarantee arrival dates or times. If you have an issue with delivery time please call customer support.
1. All purchases made from this website are required to be paid in full.

Important Notes:

  • Email is the fastest way to get a response. Email us at support@xtrememusclefuel.com

  • In your emails, please provide your full name, and phone number.

  • Our delivery times depend on the local delivery service. We cannot be held responsible for reasonable delays by customs or the delivery carriers.

  • The USPS/Canada Post tracking code # will serve as proof of delivery without a signature requirement.

  • The customer agrees they must show proof they emailed us to our proper support email address before escalating an issue to a third party/financial institution. Otherwise, any escalation will be considered invalid.

  • All prices are in USD and may include applicable taxes. Important Disclosure to Prospective Consumers & Compliance:

    • Do not order our products if you are under the age of 18, if you are pregnant or nursing, or have a conflicting medical condition. We will not be held liable for your purchases if you don't abide by the latter condition.
    • Note: if we do talk about a specific ingredient we are talking about that ingredient by itself according to a specific study. We don't guarantee our product(s) will work as well as products named in studies.
  • We don't provide medical opinions and can not make claims towards the safety of our product(s) because they haven't been specifically tested against medical conditions. This helps ensure we act both honestly and lawfully. If you decide to try our products, you agree to do so entirely your own risk as we can't be held responsible for any interactions, complications, or side effects. We don't provide any warranties regarding safety. Although our ingredients are designed to come from natural extracts, we would never want to make unverified claims regarding the safety or effectiveness of our product(s).

This is a binding agreement between You, the person or entity agreeing to the terms contained in this document ("You", "Your" or "Customer"), and Our "Company" the owner and administrator of this Website and all content and functionality contained herein. IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) arising from or relating to this Sale Agreement, its interpretation, or the breach, termination or validity, enforceability thereof, the relationships which result from this Sale Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Sale Agreement), ORI's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY EITHER THE AAA OR THE NATIONAL ARBITRATION AND MEDIATION, INC. under the Code of Procedure of ARBITRATION-FORUM.COM (the "Code") in effect at the time the claim is filed. The Code is available at http://www.arbitration-forum.com or can be obtained by calling 1-800-753-9448. Consumer shall have the ability to choose between these two forums as well as choose a venue that is convenient for Consumer. Notwithstanding any choice of law provision included in this Sale Agreement, this arbitration agreement is subject to the Federal Arbitration Act (9 U.S.C. §§ 1-14) and the New York Convention on the Enforcement of Arbitration Awards (9 U.S.C. §§ 201-208 or as codified in the jurisdiction where enforcement of the award is sought). The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute or controversy between Customer and ORI. Hearings shall be held as provided by the Code and if any In-person Hearing is required, it shall be held in a venue chosen by Consumer. Judgment on the award rendered by the arbitrator(s) may be entered by any court having jurisdiction. Each party shall bear its own cost of any legal representation, discovery, or research required to complete arbitration. THIS SALE AGREEMENT AND ARBITRATION CLAUSE DOES NOT ALLOW CLASS ARBITRATIONS EVEN IF THE NAF PROCEDURES OR RULES WOULD. YOU AGREE THAT, BY ENTERING INTO THIS SALE AGREEMENT, YOU AND ORI ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. We allow only purchase per household. Our products are not free samples.Returned merchandise requires a delivery confirmation from the shipping provider.

Please note :

  • Any refunds applied can take up to 5 business days to process

  • All prices are in USD and may include taxes as required.

  • We cannot process or refund packages marked "Return to Sender" and they are not considered cancellations or a proper reason to expect a refund.

  • Refunds will be issued to the same credit card that was charged when ordering the product.

  • The money back guarantee only applies to the first bottle purchased. Any other orders are final sales.

Processing, Shipping & Returns

We use USPS as our official shipping carrier. Our goal is for all customer to receive their product within 2-3 business days. However, all will be orders are processed within 2 business days and can take around 7 business days to get to the customer. Please note the following terms:

  • We want to make the return of our product as easy as possible for you

  • You must contact customer service for an RMA number before returning your product

  • Our return address is: 12924 Pierce Street Pacoima, CA 91331

  • Please call us or email us if you have any questions or concerns. Our phone number is 877-642-6401, or email us at support@xtrememusclefuel.com

  • Refunds will only be issued to the same credit card to which they were charged.

  • Customer is responsible for return shipping charges.

  • After the warehouse receives your return, it generally takes 2 business days to process your return. Please keep in mind that your bank typically posts credit in the billing cycle in which it was received. Therefore, the number of days it takes for credit to post to your account may vary, depending on your bank's billing and credit schedule.

  • Our customer service representatives may offer you a discounted price or partial refund if you call to cancel your account. You may accept or reject the discounted price or partial refund. If you reject the discount or partial refund, then in order to obtain your refund you will be required to return the product to us as described above. If you accept the discount or partial refund, you agree to waive your right to return this order. We want to make sure you are happy with your purchase.

Reversals and Bank Action

We consider bank actions and reversals as potential cases of fraudulent use of our services and/or theft of services, and will be treated as such. We reserve the right to file a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a client if there is fraudulent use and or theft of services. Customers also agree to be liable for our reversal fees, legal and collection costs if you are found to do a invalid reversal.

Customer Service

Contact

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